Our Strategy

Management Board

The board of directors is the supreme authority of the institution, its functions are planning and setting policy, determining the application of housing and approval of financial programs and its own regulations.

Organization Structure

The organizational structure of MBRHE consists of a number of specialized departments, which are working to achieve institutional excellence in various departments and sectors of the Est. through a precise strategy that ensures continuous development, and taking everything that will delight the clients and provide adequate housing for citizens.

Leaders

The leadership of MBRHE is a group of promising leaders, managers and their assistants who share the work to cover different sectors and sections, and ensures the work process according to the strategy of the institution and to achieve its mission and objectives.

Our Strategy

Mohammed Bin Rashid Housing Establishment seeks to meet the future needs of the citizens of Dubai according to the approved standards.

Policies and Procedures

The Establishment works to strengthen the strategic decisions related to the future needs of housing, while contributing to the revitalization/ stimulating of the national economy through the implementation of investment projects and the activation of strategic partnerships with the private and public sectors.

Nursery

In order to improve performance and quality of life at work and to directly impact the productivity of staff; MBRHE has been supportive enough to open a nursery to welcome kids of their staff during the working hours.

If you need more information or any other inquiries, please feel free to contact us via any of the channels below.

Services

Housing Services

Financial Services

Charter

Engineering section's complementary services

Informational Services

Open Data

Housing

People of Determination

Smart Services

Iskan

Employee Services

E-Participation Policy

Mohammed bin Rashid Housing Establishment welcomes you .Any posts, comments and interventions of free communication tools such as electronic participation in the website and the accounts of the program on social media channels (such as Facebook - Twitter - Instagram - YouTube ), although his full right to prevent the emergence of any material can be:

A threat to security
Violation of the privacy of others or abusive terms.
Including inappropriate language
Violation of applicable laws

Also, when you enter any subject of discussion or comment, will be in charge of the management of the relevant contents of electronic media of communication to consult it before clearance for publication. It also will not display any issues of a personal nature and means of communication in the electronic program of MBRHE.
Read the guide for E-participation E-Participation

Projects

Laws and Legislations

Land Mortgage Decree 0.110 MB Download

Law No. 4 of 2011 0.493 MB Download

Executive Council Resolution No. 5 of 2014 1.833 MB Download

VAT refund incurred on new residences for UAE nationals 0.292 MB Download

Administrative Decision No (79) 0.217 MB Download

Virtual reality housing

Facilitation Program
- Facilitation Program
  
  Converting a customer’s loan process from the establishment to financial institutions, without interest on the approved loan value by the establishment.
Payment of Arrears of Installments Due
- Payment of Arrears of Installments Due
  
  Client gets to pay all late installments due to be paid from the housing loan
Apply For Early settlement
- Apply For Early settlement
  
  Request For Early settlement
Apply For Liability Letter
- Apply For Liability Letter
  
  Client gets to request a letter stating all financial obligations due for the housing loan.
Apply For Reducing the loan value
- Apply For Reducing the loan value
  
  A request submitted by the customer to reduce the value of the loan given to him
Apply For Update Customer Data
- Apply For Update Customer Data
  
  Client gets to update his personal information (such as tel no. mob, work, postal address and payment deduction way)
Self Financing Reward "Awad"
- Self Financing Reward "Awad"
  
  A financial reward that the establishment grants to the beneficiary who have been approved construction loan and has completed the housing without benefiting from disbursing the loan granted by the establishment

Business Services
- Apply For Opening File for New Project
  - Apply For Opening File for New Project
    
    This to assign a contractor after the client sign the new housing loan with the Establishment. This requires to open a new project and assessment of the project through plans, technical requirements study and cost evaluation of sq foot execution and studying the contractors' project assessment as well as quantity and percentage of allocation on works list in compliance with architectural standards.
- Apply For First Payment
  - Apply For First Payment
    
    The client get to start to withdraw first payment for the project according to percentage of completion through payment certificate applied to the Establishment verified by the contractor and consultant and the owner gets verified for the payment and signs on it.
- Apply for Typical Villa
  - Apply for Typical Villa
    
    This service enables the provision of fixed-model villas at various costs based on the size of each villa, that are designed to meet the demands of various families, whether in terms of family size or financial ability.
- Apply For Running Payment
  - Apply For Running Payment
    
    The client get to withdraw running payments for the building projects and the contractor submits the payment after consultant & client's verification and signing it off.
- Apply For Retention Payment
  - Apply For Retention Payment
    
    For the client to request release of all retained of 10% of the contract value between the Establishment and the loaner.
- Apply For Final Payment
  - Apply For Final Payment
    
    The client gets to withdraw last payment for the contract after final completion of the project.
- Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand
  - Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand
    
    Payment settlements for construction loan/ grant obtainers
- Apply For Housing Maintenance, Addition and Replacement loan payments
  - Apply For Housing Maintenance, Addition and Replacement loan payments
    
    Payment settlements for loan/ Housing Maintenance and Replacement grant
- Apply For To Whom It May Concern Letter for projects with percentage of achievement
  - Apply For To Whom It May Concern Letter for projects with percentage of achievement
    
    Issuing a To Whom It May Concern certificate the percentage of achievement according to the last field visit
- Apply For Termination and suspension of current contractor
  - Apply For Termination and suspension of current contractor
    
    Termination of the contract with the current contractor for the project
- Apply For Letter Requesting Discount Price
  - Apply For Letter Requesting Discount Price
    
    Issuing letters to discount prices for Danube and RAK Ceramics
- Business Services
  
  They are electronic services provided by Mohammed Bin Rashid Housing Establishment (MBRHE) for direct to the business sector, including suppliers, contractors, and owners, in order to facilitate contracting procedures for housing projects and obtain home loan payments.
Suppliers and Contractor
- Suppliers Registration Services
  - Suppliers Registration Services
    
    This service allows Suppliers to initiate their registration at the Establishment in accordance with such prescribed conditions under Law No. 6 of 1997 on Contracts of Government Departments in the Emirate of Dubai, as amended; thus, they may take part in tenders for assuming works or provision of services and supplies.
    This service is regulated by Contracts and Procurement Section at the Finance Department
- Classification and the Nomination Guide for Suppliers
  - Classification and the Nomination Guide for Suppliers
- Supplier and Contractor Evaluation
  - Supplier and Contractor Evaluation
- Suppliers and Contractor
  
  These are services provided by the Mohammed Bin Rashid Housing Establishment directed to the business sector, including suppliers and contractors, by registering on the suppliers' portal provided by the Smart Dubai, which gives them the opportunity to participate in tenders or to provide services or supplies. MBRHE also publishes the results of the evaluation of suppliers and contractors.

Employee Email
- Employee Email
  
  Apply For Service
Employee Self Service
- Employee Self Service
  
  Apply For Service
Smart Employee App
- Smart Employee App
  
  MBRHE's smart employee application.
  
  Apply For Service

Application Status
- Application Status
  
  This service allows you to check the status of your application in MBRHE.
Housing Maintenance Status
- Housing Maintenance Status
  
  This services allows you to check the status of your Housing Maintenance.
Loan Calculator
- Loan Calculator
  
  Use our free loan calculator and get a long term idea of monthly payments and kick start your dream house.
Housing Cost Calculator
- Housing Cost Calculator
  
  Use our free Housing Cost Calculator and get an overview about the housing project.

Our Strategy

MBRHE’s Message

Pioneering the happiness of citizens and improving their quality of life by providing proactive, innovative, diversified and affordable housing services, in a manner that achieves a balance between high quality and sustainability, with distinguished leadership, creative human talents, and digital systems.

Our Values

Foreseeing the future
Governance and transparency
Social Responsibility
Customer happiness
Upscale Establishment’s culture
Establishment’s Agility

Our Vision

Housing for every citizen

MBRHE’s Strategic Objectives

Axis

Aim

Strategic

Objective

Performance

Indicators

Targets

2021

2022

2023

2024

2025

Citizen

Happy Citizen

Achieving a distinct and seamless experience for the citizen

Customer Happiness Index (Executive Council)

84%

85%

86%

87%

88%

Customer Happiness Index

(Smart Dubai)

90%

Service Centre Rating Index

4 Stars

…

5 Stars

…

6 Stars

Average time to obtain housing service

2 Years

Housing

Match between Supply and Demand

Enhancing the ability to provide housing

Surplus / deficit percentage in housing units - Deira

70%

…

Surplus / deficit percentage in housing units – Bur Dubai

90%

…

Surplus / deficit percentage in housing units - Hatta

36%

…

Triple integration

Activating partnership between public and private sectors

Facilitation

contribution percentage

35%

40%

45%

50%

55%

MBRHE’s Strategic Objectives

Axis

Aim

Strategic

Objective

Performance

Indicators

Targets

2021

2022

2023

2024

2025

Establishment’s capacity

Interactive Establishment

Develop digital capabilities

Digital transformation strategy implementation percentage

40%

80%

100%

---

Services available through the digital platform percentage

48%

83%

100%

---

Happy Employee

Achieving a level of excellence

Establishment’s excellence level

---

Excellence

---

Elite

Establishment’s health index

66%

68%

70%

72%

74%

Number of accreditation certificates

Number of specialized awards

Raising the Establishment’s knowledge level

Knowledge level

---

fourth

---

Fifth

---

Improving the efficiency of financial planning

Budget commitment percentage

95%

Collection percentage

94%

95%

Arrear’s settlement percentage

15%

30%

45%

60%

75%

Raising the establishment’s loyalty level

Employee happiness index

88%

90%

Citizen employee percentage

88%

90%

Career turnover rate