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Management Board
The board of directors is the supreme authority of the institution, its functions are planning and setting policy, determining the application of housing and approval of financial programs and its own regulations.
Organization Structure
The organizational structure of MBRHE consists of a number of specialized departments, which are working to achieve institutional excellence in various departments and sectors of the Est. through a precise strategy that ensures continuous development, and taking everything that will delight the clients and provide adequate housing for citizens.
Leaders
The leadership of MBRHE is a group of promising leaders, managers and their assistants who share the work to cover different sectors and sections, and ensures the work process according to the strategy of the institution and to achieve its mission and objectives.
Our Strategy
Mohammed Bin Rashid Housing Establishment seeks to meet the future needs of the citizens of Dubai according to the approved standards.
Policies and Procedures
The Establishment works to strengthen the strategic decisions related to the future needs of housing, while contributing to the revitalization/ stimulating of the national economy through the implementation of investment projects and the activation of strategic partnerships with the private and public sectors.
Nursery
In order to improve performance and quality of life at work and to directly impact the productivity of staff; MBRHE has been supportive enough to open a nursery to welcome kids of their staff during the working hours.
Contact Us
If you need more information or any other inquiries, please feel free to contact us via any of the channels below.
Services Services
Housing Services Housing Services
Housing Services Financial Services
Housing Services Charter
Housing Services Engineering section's complementary services
Housing Services Informational Services
Open Data
People of Determination
Housing Services Smart Services
Housing Services Employee Services
Financial Services E-Participation Policy
Mohammed bin Rashid Housing Establishment welcomes you .Any posts, comments and interventions of free communication tools such as electronic participation in the website and the accounts of the program on social media channels (such as Facebook - Twitter - Instagram - YouTube ), although his full right to prevent the emergence of any material can be:
  • A threat to security
  • Violation of the privacy of others or abusive terms.
  • Including inappropriate language
  • Violation of applicable laws
Also, when you enter any subject of discussion or comment, will be in charge of the management of the relevant contents of electronic media of communication to consult it before clearance for publication. It also will not display any issues of a personal nature and means of communication in the electronic program of MBRHE.
Read the guide for E-participation E-Participation
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laws-legislation Laws and Legislations
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Land Mortgage Decree 0.110 MB Download
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Law No. 4 of 2011 0.493 MB Download
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Executive Council Resolution No. 5 of 2014 1.833 MB Download
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VAT refund incurred on new residences for UAE nationals 0.292 MB Download
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Services
housing
Housing Services
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Engineering section's complementary services
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Employee Services
information
Informational Services
SmartService
Smart Services
  • Grants
    • Apply for housing land
      • Apply for housing land

        This service allows the client ​to obtain a land grant in order to build a residential house.

    • Apply for housing grant
      • Apply for housing grant

         

        This service allows the customer to obtain a housing unit within housing complex projects under the usufruct system without financial compensation.

    • Apply for Housing construction grant
      • Apply for Housing construction grant

        This service allows the customer to obtain a financial aid grant to build a housing unit with a value not exceeding 750,000 dirhams for anyone who owns an empty residential plot or under constructions. 

    • Apply for housing Maintenance, Addition or Replacement (partial / whole) grant
      • Apply for housing Maintenance, Addition or Replacement (partial / whole) grant

        This service allows the client to obtain a grant to maintain, add or partially replace the existing residence up to a maximum of AED 300,000 or a maximum replacement of AED 750,000.

    • Apply for apartment grant
      • Apply for apartment grant

        This Service enables the client to obtain an apartment grant from the residential complexes projects which are under construction and being supervised by the Establishment with no charge for individuals, spouses and small families with less than 4 members.

    • Apply for a housing construction request on a relative’s land
      • Apply for a housing construction request on a relative’s land

        Building a housing unit on the land of a first or second degree relative.

  • Loans
    • Apply for Housing loan
      • Apply for Housing loan

        This service allows the customer to obtain a non-profit loan of a maximum value of (750,000) dirhams for the purpose of allocating ready housing within the housing complex projects that are supervised by the establishment.

    • Apply for housing construction loan
      • Apply for housing construction loan

        Client can obtain a no interest loan of 750,000AED maximum to construct a residential house within a specific period.

    • Apply for housing purchase
      • Apply for housing purchase

        Client can pay full amount of the ready house within the Establishment's housing projects and receive it.

    • Apply for housing Maintenance, Addition or Replacement (partial / whole) loan
      • Apply for housing Maintenance, Addition or Replacement (partial / whole) loan

        Client can obtain a no interest loan of 300,000AED maximum for house works or a total replacement of AED 750,000

    • Apply for housing unit loan from local market
      • Apply for housing unit loan from local market

        ​This service enables the client to obtain a non-profit loan amounting to (AED 750,000) in maximum to allocate a ready house from the residential complexes projects which are under construction and being supervised by the Establishment with no charge

    • Apply for housing unit rent
      • Apply for housing unit rent

        This service allows the customer to obtain an apartment under the easy rent system as part of the housing complex projects that are supervised by the establishment in exchange for a monthly deduction.

    • Loans

      In response to his HH Mohammed Bin Rashed Al Maktoum , Dubai Ruler' directions to provide the adequate housing for Emirate of Dubai' citizens, in satisfaction to the life requirements, welfare reaching to a good living levels, Mohammed Bin Rashed Housing Institution provide a bunch of housing services such as a constructed house loan, construction on non-constructed residential plot loan, maintenance loan, construct additional parts on an constructed premises to suit the citizens expectations, anticipations and needs to achieve the family stability that reflect on the society and reflect in return a civilized impression about Emirate of Dubai in specific and the country in general housing services, including donating governmental houses, residential plots, maintenance, constructing attachments to the existing buildings, giving housing loans, giving loans for building the space residential plots, maintenance loans and building additional attachments to the existing buildings, in a way to meet the expectations and requirements of the nationals, in order to achieve family stability which reflects on the society and gives civilized impression about the Emirate of Dubai in particular, and the Country in general. 

  • Complementary Services
    • Change Service from Housing purchase Loan to Housing Construction Loan
      • Change Service from Housing purchase Loan to Housing Construction Loan


        The service of converting the type of application from a housing home loan to a construction loan


    • Cancel Approved Grant / Loan Application (under consideration)
      • Cancel Approved Grant / Loan Application (under consideration)

        Cancellation of an approval approved by the Board of Directors for housing services in the Organization housing system. The status of the application is approval (grants / loans).

    • Cancel In Progress Application (Grant / Loan)
      • Cancel In Progress Application (Grant / Loan)

        Cancellation of the approved Application either (Grants or Loan) that approved by the Board of Directors for housing services in the organization's housing system. 

    • Complementary Services

      They are the services that join the sub-services according to the type of action required on the sub-services.

  • To Whom It May Concern
    • To Whom It May Concern

      This service facilitates to request a letter stating the housing services previously benefited by the client or currently or housing services to be benefited from.

  • Request For One Year Maintenance
    • Request For One Year Maintenance

      Allows the client to get house maintenance of the ready housing of the Establishment's projects after receiving its keys for one year period.

  • Facilitation Program
    • Facilitation Program

      Converting a customer’s loan process from the establishment to financial institutions, without interest on the approved loan value by the establishment.

  • Payment of Arrears of Installments Due
    • Payment of Arrears of Installments Due

      Client gets to pay all late installments due to be paid from the housing loan

  • Apply For Early settlement
    • Apply For Early settlement

      Request For Early settlement

  • Apply For Liability Letter
    • Apply For Liability Letter

      Client gets to request a letter stating all financial obligations due for the housing loan.

  • Apply For Reducing the loan value
    • Apply For Reducing the loan value

      A request submitted by the customer to reduce the value of the loan given to him

  • Apply For Update Customer Data
    • Apply For Update Customer Data

      Client gets to update his personal information (such as tel no. mob, work, postal address and payment deduction way)

  • Self Financing Reward "Awad"
    • Self Financing Reward "Awad"

      A financial reward that the establishment grants to the beneficiary who have been approved construction loan and has completed the housing without benefiting from disbursing the loan granted by the establishment

  • Business Services
    • Apply For Opening File for New Project
      • Apply For Opening File for New Project

        This to assign a contractor after the client sign the new housing loan with the Establishment. This requires to open a new project and assessment of the project through plans, technical requirements study and cost evaluation of sq foot execution and studying the contractors' project assessment as well as quantity and percentage of allocation on works list in compliance with architectural standards.

    • Apply For First Payment
      • Apply For First Payment

        The client get to start to withdraw first payment for the project according to percentage of completion through payment certificate applied to the Establishment verified by the contractor and consultant and the owner gets verified for the payment and signs on it.

    • Apply For Running Payment
      • Apply For Running Payment

        The client get to withdraw running payments for the building projects and the contractor submits the payment after consultant & client's verification and signing it off.

    • Apply For Retention Payment
      • Apply For Retention Payment

        For the client to request release of all retained of 10% of the contract value between  the Establishment and the loaner.

    • Apply For Final Payment
      • Apply For Final Payment

        The client gets to withdraw last payment for the contract after final completion of the project.

    • Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand
      • Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand

        Payment settlements for construction loan/ grant obtainers

    • Apply For Housing Maintenance, Addition and Replacement loan payments
      • Apply For Housing Maintenance, Addition and Replacement loan payments

        Payment settlements for loan/ Housing Maintenance and Replacement grant

    • Apply For To Whom It May Concern Letter for projects with percentage of achievement
      • Apply For To Whom It May Concern Letter for projects with percentage of achievement

        Issuing a To Whom It May Concern certificate the percentage of achievement according to the last field visit

    • Apply For Termination and suspension of current contractor
      • Apply For Termination and suspension of current contractor

        Termination of the contract with the current contractor for the project

    • Apply For Letter Requesting Discount Price
      • Apply For Letter Requesting Discount Price

        Issuing letters to discount prices for Danube and RAK Ceramics

    • Business Services

      They are electronic services provided by Mohammed Bin Rashid Housing Establishment (MBRHE) for direct to the business sector, including suppliers, contractors, and owners, in order to facilitate contracting procedures for housing projects and obtain home loan payments.

  • Suppliers and Contractor
    • Suppliers Registration Services
      • Suppliers Registration Services

        This service allows Suppliers to initiate their registration at the Establishment in accordance with such prescribed conditions under Law No. 6 of 1997 on Contracts of Government Departments in the Emirate of Dubai, as amended; thus, they may take part in tenders for assuming works or provision of services and supplies.
        This service is regulated by Contracts and Procurement Section at the Finance Department

    • Classification and the Nomination Guide for Suppliers
      • Classification and the Nomination Guide for Suppliers

    • Supplier and Contractor Evaluation
      • Supplier and Contractor Evaluation

    • Suppliers and Contractor

      These are services provided by the Mohammed Bin Rashid Housing Establishment directed to the business sector, including suppliers and contractors, by registering on the suppliers' portal provided by the Smart Dubai, which gives them the opportunity to participate in tenders or to provide services or supplies. MBRHE also publishes the results of the evaluation of suppliers and contractors.

  • Application Status
    • Application Status

      This service allows you to check the status of your application in MBRHE.

  • Housing Maintenance Status
    • Housing Maintenance Status

      This services allows you to check the status of your Housing Maintenance.

  • Loan Calculator
    • Loan Calculator

      Use our free loan calculator and get a long term idea of monthly payments and kick start your dream house.

  • Housing Cost Calculator
    • Housing Cost Calculator

      Use our free Housing Cost Calculator and get an overview about the housing project.

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Our Strategy

 

MBRHE’s Message

Pioneering the happiness of citizens and improving their quality of life by providing proactive, innovative, diversified and affordable housing services, in a manner that achieves a balance between high quality and sustainability, with distinguished leadership, creative human talents, and digital systems.



Our Values

 

 

 
  • Foreseeing the future
  • Governance and transparency
  • Social Responsibility
  • Customer happiness
  • Upscale Establishment’s culture
  • Establishment’s Agility

Our Vision

  • Housing for every citizen
 

 

 

MBRHE’s Strategic Objectives

 

Axis

 

 

Aim

Strategic

Objective

Performance

Indicators

Targets

2021

2022

2023

2024

2025

 

 

 

 

 

 

 

 

 

Citizen

 

 

 

 

 

 

 

 

 

Happy Citizen

 

 

 

 

 

 

 

Achieving a distinct and seamless experience for the citizen

Customer Happiness Index (Executive Council)

 

 

84%

 

 

85%

 

 

86%

 

 

87%

 

 

88%

 

Customer Happiness Index

(Smart Dubai)

 

 

90%

 

 

90%

 

 

90%

 

 

90%

 

 

90%

 

Service Centre Rating Index

 

 

4 Stars

 

 

 

…

 

 

5 Stars

 

 

 

…

 

 

6 Stars

 

Average time to obtain housing service

 

 

2 Years

 

 

2 Years

 

 

2 Years

 

 

2 Years

 

 

2 Years

 

Housing

 

 

 

 

 

 

Match between Supply and Demand

 

 

 

 

 

 

 

Enhancing the ability to provide housing

Surplus / deficit percentage in housing units - Deira

 

 

70%

 

 

…

 

 

…

 

 

…

 

 

…

Surplus / deficit percentage in housing units – Bur Dubai

 

 

90%

 

 

…

 

 

…

 

 

 

…

 

 

…

Surplus / deficit percentage in housing units - Hatta

 

 

36%

 

 

…

 

 

…

 

 

…

 

 

…

Triple integration

Activating partnership between public and private sectors

Facilitation

contribution percentage

 

 

35%

 

 

40%

 

 

45%

 

 

50%

 

 

55%

 

 

MBRHE’s Strategic Objectives

 

 

Axis

 

 

Aim

Strategic

Objective

Performance

Indicators

Targets

2021

2022

2023

2024

2025

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Establishment’s capacity

 

 

 

 

 

 

Interactive Establishment

 

 

 

 

Develop digital capabilities

Digital transformation strategy implementation percentage

 

 

40%

 

 

80%

 

 

100%

 

 

---

 

 

---

 

Services available through the digital platform percentage

 

 

48%

 

 

83%

 

 

100%

 

 

---

 

 

---

 

 

 

 

 

 

Happy Employee

 

 

Achieving a level of excellence

 

 

 

Establishment’s excellence level

 

 

---

 

 

Excellence

 

 

---

 

 

---

 

 

Elite

Establishment’s health index

66%

68%

70%

72%

74%

Number of accreditation certificates

 

5

 

5

 

6

 

6

 

7

Number of specialized awards

 

1

 

1

 

1

 

2

 

2

 

Raising the Establishment’s knowledge level

 

Knowledge level

 

 

---

 

 

fourth

 

 

---

 

 

Fifth

 

 

---

Improving the efficiency of financial planning

Budget commitment percentage

 

95%

 

95%

 

 

95%

 

 

95%

 

 

95%

Collection percentage

94%

95%

95%

95%

95%

Arrear’s settlement percentage

15%

30%

45%

60%

75%

Raising the establishment’s loyalty level

Employee happiness index

 

88%

 

 

90%

 

 

90%

 

 

90%

 

 

90%

 

Citizen employee percentage

88%

90%

90%

90%

90%

Career turnover rate

4%

4%

4%

4%

4%
Last Updated 10/16/2021
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